For Mortgage Document Processing It’s National Title Clearance, Inc.
In 1991 a company called Nationwide Title Clearance, Inc. was launched, and today the company leads the field on a national basis when it comes to the sourcing and processing if documents. Eight out of the top ten retail mortgage banking and title companies use Nationwide as their source of documents for processing their business.
Located in Palm Harbor, Florida and employing over 570 well-trained and skilled employees, Nationwide is the epitome of companies in the document processing field. The keys to the success of Nationwide is the excellent hiring and training program, a continued commitment to the latest in technology and IT systems, and demand for excellence in processing and the servicing of customers.
The results speak for themselves as there is a less than 1% rejection rate of documents searched for and a compliance rate of 99.8%. Employees are well screened at the point of hire, and once they come aboard, they are entrenched in one of the best training programs in the world. Employees have available to them over 100 additional training modules that are instrumental in their advancement, and at any given time, over 75% of the workforce is involved in these extra programs.
Nationwide specializes in the tracking and procurement of lien releases, assignments, document retrieval, nationwide abstractor services, lien report verification, tax status reports, and many other significant and timely reports needed in the fast-paced mortgage industry. The company has access to every county courthouse in the United States, and even when the records are not yet digitalized, Nationwide can get the necessary information to satisfy the current need.
The high point of the effort the company strives to maintain is their excellence in compliance and the timely delivery of accurate information. In the mortgage business, if it is not accurate, it is useless and time is wasted. John Hillman, CEO of Nationwide said best in a recent podcast taken from his talk at a national industry convention. He stated that compliance is a subject that is often discussed, but little happens from that dialogue. He went on to say that companies need to set the highest objectives for themselves, and then meet those goals in a public manner, which will solve a lot of compliance issues.
Nationwide has become the beacon of the documents industry with their excellent track record and their enviable position of leadership. There is no doubt that this leadership position will continue into the future.